Our collection of resources based on what we have learned on the ground
Resources
Q&A
Which sub-sector of the retail industry in China employs on average the youngest...
- June 2014
- Free Access
The fashion apparel employs on average the youngest professional who are also the least experienced and least stable in the retail industry. When it comes to sales workforce, the majority of employees in fashion apparel sector are women: at the sales...
Q&A
How does the sales representatives in sports apparel sub-sector compared to repr...
- June 2014
- Free Access
At the sales representative level, the sports apparel sub-sector resembles fashion apparel in terms of average age (25.9 years for the former, 26 years for the latter) and average years of work experience (3.2 years). At this level of seniority, simi...
Q&A
Which sub-sector of the retail industry employs the most experienced professiona...
- June 2014
- Free Access
Luxury goods professionals are slightly older than industry average: 28.5 years versus 28.3 years. They are also among the most experienced: 5.1 years compared to 4.8 years for the overall retail industry. Sales representatives represent 45.5 percent...
Q&A
Which sub-sector in the retail industry employs the oldest professionals in Chin...
- June 2014
- Free Access
Professionals from the retail specialist sub-sector are the oldest (28.7 years) and most stable (28.8 months on average per employer), having worked for a comparatively lower number of employers (2.19) at a sales representative level (33.2 percent of...
Q&A
For a foreign company thinking of setting up a retail shop in China, when should...
- June 2014
- Free Access
In order to set up a retail shop in China, a foreign company needs to establish a foreign-invested commercial enterprise (FICE). One can choose to either set up this business entity alone or simultaneously set up a physical retail shop along with it....
Q&A
How should foreign companies go about recruiting retail personnel in China?
- June 2014
- Free Access
This depends on the kind of employees that the retail business needs. Rather simple roles, such as sales representatives or warehouse assistants, are found in abundance on Chinese online job boards, such as 51job.com or zhaopin.com. For senior roles,...
Q&A
What is the best way to screen personnel for the retail industry in China?
- June 2014
- Free Access
A good retail employee should have excellent communication skills, good client/customer interaction skills, as well as a certain degree of loyalty to his/her organization. Also, depending on the nature of the business, employees’ concrete produ...
Q&A
Is the personnel turnover in the retail industry in China high?
- June 2014
- Free Access
For much of the Chinese workforce, the retail industry is not an attractive field of work. they prefer working in a large foreign or domestic company as a white-collar worker. This, in addition to the transferability of skills from one retail organiz...
Q&A
What can employers do to hire and retain quality personnel in the retail industr...
- June 2014
- Free Access
It is said that Internet training and development plans are key factors for retention. Certainly, the aforementioned organizational structure pose a challenge, but one way to circumvent this would be to foster an attractive company culture, in additi...
Q&A
Are increasing wages a problem for foreign retailers in China?
- June 2014
- Free Access
Yes, increasing wages across all industries have been and remain a top challenge for companies operating in China. The steadily increasing minimum wage in different provinces and the increase of the salary demands of top talent have both greatly affe...
Q&A
What do foreign investors setting up a retail business in China need to know abo...
- June 2014
- Free Access
The labor market in China is much more fast-paced and dynamic than that of Western countries. This means that Chinese talent is more volatile, faster to change their jobs and has higher expectation to a continuous career and salary development.
Q&A
How important as a hiring criteria are language skills in China?
- June 2014
- Free Access
English skills are sufficient, and today more and more of the younger generation brings in sufficient levels of English language for daily interaction with customers. For roles in a pricier sector, or a retail business exclusively focused on a certai...
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